FAQ

Answers to your most common questions about keepsakes, orders, and more.

  • 1-2 adult shirts OR 6-8 baby items

  • You can send onesies, sleepers, blankets, sweatshirts, and/or t-shirts!

  • Cotton, polyester, and fleece are great!

    Please don’t send:

    • anything with large holes

    • silk, satin, leather, swim wear, thick jackets, or denim

  • Yes, I will send you the layout before I start sewing!

  • Yes, I will return unused items and/or scraps (if specified)!

  • Up to 8 weeks from the date I receive the order.

  • You can use USPS or FedEx. The address is provided via email after checkout.

  • Yes, the customer is responsible for the postage of mailing the items. If you are local, drop off is an option!

  • Yes, all items are required to be clean before I receive them.

  • As each item is custom made, I do not offer refunds once work has started. However, if there are any issues with your keepsake, I will work with you to get the issue resolved!